The Cooperative Board and the administration of the Orange-Ulster BOCES have identified priorities to serve as benchmarks for performance of staff at the Orange-Ulster BOCES. A synopsis of these priorities is as follows:
Recruitment & Retention of Highly Qualified Staff
One of the “marketing strategies” of the Orange-Ulster BOCES is to recruit and retain highly qualified staff. Thus current staff is encouraged to pursue additional training and education to qualify for promotional positions.
Given under the guidance of BOCES administrators, staff should develop strategies for determining levels of customer satisfaction in our component districts and work to improve identified needs and deficiencies. A positive customer service attitude should be fostered among all staff, and ideas for improvement should be shared with your supervisors. Participant feedback may be solicited at the many public events that are hosted by the Orange-Ulster BOCES such as Odyssey of the Mind and Y2 Kids Career Expo.
Staff should be encouraged to be creative and flexible when meeting student needs. Partnerships with community organizations should be promoted and nurtured in order to increase student success and organizational efficiency. Programs should also be continuously monitored and evaluated for financial viability, appropriateness, effectiveness and efficiency.
Data collection and effective use of that data is paramount to accurately monitoring programs. Therefore it is essential that records are precise and accessible for internal as well as statewide needs.